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FAQ

facts and questions
Why use a travel agent?

  • Save Money! - Travel Agents have access to the myriad of airfares, hotel rates, package tours, and cruise vacations worldwide and are Internet savvy. Accompanied by strong working relationships with travel suppliers, often the best deal lies with the people who know where to look.
  • Save Time and Trouble! - Agents clarify the fine print on cancellation penalties and restrictions thereby preventing headaches later on for travelers unaware of the terms and conditions of their purchase.
  • Convenience - Agents provide one-stop shopping for all your travel arrangements. This includes travel insurance, passport and visa applications, dining and shopping tips, and destination information.
  • Service - Travel agents understand that repeat customers are the best form of advertising. That is why agents make themselves available and respond quickly to customer needs.
  • Consumer Advocate - Always looking out for your best interest, travel agents demand that customers get fair treatment from travel suppliers.
  • Problem Solving - When things go wrong or plans change, travel agents are always there to seamlessly straighten it out. A live person with a friendly face.
  • Enhancing the Trip - Agents offer value and amenities by providing inclusions or extras at no cost. These may come in the form of gifts or special promotions not available elsewhere.


  • How much does your travel booking and planning assistance cost?
      Nothing! We do not charge any fees for the work we do planning your Disney vacation experience. You will receive the fantastic service you expect from a brick and mortar agency at no extra cost to you. We can do this because we are paid directly by the travel suppliers that we work with.

    EMAIL- When you send me an email or call please keep these things in mind. Please give me as much information as possible regarding what you're looking for. Where do you want to go? What do you want to do? Do you have any preferences regarding resort/hotel, cruise line, departure airport, airline, etc? If you have a quote that you'd like me to beat... please give me all the specifics regarding that quote, so I can compare apples to apples and give you a competitive quote.


    Payment- we accept credit and Debit(with a VISA or MasterCard logo on them) cards. This keeps our costs down and that reservations are immediately made. It is also a form of protection for both the agency and the consumer.
Internet Merchant Accounts - MerchantPlus.com

Air reservations- we do not book airfare unless it is part of a package or tour group we are creating. Individual air reservations can be requested if you are buying a land package from us at no cost to you. Air only reservations have a $25 service fee.

Travel Insurance- We strongly recommend you protect your investment and purchase travel insurance.  We can help you determine the policy type and supplier that best meets your needs. We will ask you to fill out a waiver if you choose not to purchase it.



CRUISE TRAVEL DOCUMENTATION-

The Western Hemisphere Travel Initiative (WHTI) Passport Requirements became effective June 1, 2009, for land and sea borders. While the WHTI requires a valid passport for land and sea travel, a final ruling was issued allowing leniency for “closed-loop” cruises, i.e., sailings that both originate and terminate in the same U.S. port.

Recent guidance received from the Department of Homeland Security indicates the documentary requirements under WHTI for “closed loop” cruises are not limited to cruises that travel only to contiguous territories or adjacent islands. This means U.S. citizens calling on ports in Honduras, Panama, Costa Rica and Belize will also be exempt from the passport requirement.

U.S. citizens taking “closed-loop” cruises are not required to have a passport, but will need proof of citizenship such as an original or certified copy of a birth certificate, a certificate of naturalization, a passport card, an enhanced driver’s license (EDL) as well as a government-issued photo ID. Children are also required to bring proof of citizenship, and if 16 and over, a photo ID is also required. Canadian and Bermudian citizens are required to have a passport for air, land and sea travel, including all Carnival cruises.
Although a passport is not required for U.S. citizens taking “closed loop” cruises, we strongly recommend all guests travel with a passport (valid for at least six months beyond completion of travel). Having a passport will enable guests to fly from the U.S. to a foreign port in the event they miss their scheduled embarkation or to fly back to the U.S. if they need to disembark the ship mid-cruise due to an emergency.

If a cruise begins and ends in different U.S. ports or begins and ends in a foreign port (such as our Alaska cruises and Hawaii cruises) a valid passport or other recognized WHTI-compliant document is required. A valid passport is required if you are traveling on any of our Europe cruises.

ALL OTHER TRAVEL DESTINATION  DOCUMENTATION-


Passports are not required for U.S. citizens traveling to or returning directly from Hawaii or a U.S. territory, including Guam, Puerto Rico, the U.S. Virgin Islands, American Samoa, Swains Island, and the Commonwealth of the Northern Mariana Islands.

Passports are required for travel to all International destinations not mentioned above, and for trips that involve air travel that begins or ends outside of the U.S. Passports must be valid for at least six months after the last day of travel.

For information about obtaining a passport for the first time, or about renewing a passport, visit the U.S. Department of State's Web site.



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